Billing Services, a part of the Circulation Department, is located on the first floor of the Library. If you have questions
about a bill for overdue or lost items, please contact Billing Services in person or by telephone at (812) 237-3120. Billing assistance is available Monday through Friday.
Library Billing Policies
There are two types of charges:
If you wish to appeal charges you must do so online.
The appeal process takes approximately 1-2 weeks to complete. Appeals based on
ignorance of library rules, being out of town, or failure to receive an overdue notice
are not regarded as valid appeals.
Replacement fees are forgiven if items are returned undamaged within a year's time.
However, fines are nonrefundable.
If you cannot return material on time and the material is renewable, renew the material to extend the due date. Please do this before the item becomes overdue to avoid incurring charges.
If no one else wants the item, most items can be renewed up to three times either online in your patron account, by phone (812-237-2541), or by asking in person at the Circulation Desk. Please note these exceptions:
Browsing media items (DVDs, CDs, games) do not renew and have a shorter, one-week checkout period. Reserve items, reference items, and periodicals do not renew.
Items that have been billed for replacement do not renew. Items that have been "recalled" by another user do not renew and must be returned.
Items that have been renewed up to 3 times may not be renewed again and must be returned.
As a courtesy, the library emails soon-to-be due notices to you via email. Overdue,
fine, and fee notices are also sent to you. Please note that these notices are a courtesy.
Failure to receive a notice does not exempt you from owing, should you incur charges.