Usage and Usability Assessment: Library Practices and Concerns
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Surviving the future : academic libraries, quality, and assessment
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Strategic planning and management for library managers
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Demonstrating results : using outcome measurement in your library
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Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards : a how-to-do-it manual with CD-ROM
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The evaluation and measurement of library services
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Using qualitative methods in action research : how librarians can get to the why of data
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How libraries and librarians help : a guide to identifying user-centered outcomes
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Evaluating reference services : a practical guide
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Statistics, measures, and quality standards for assessing digital reference library services : guidelines and procedures
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Framing library instruction
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Assessing Liaison Librarians
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Using Qualitative Methods in Action Research
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Classroom assessment techniques for librarians
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Library Journal’s Patron Profiles: Academic Library Edition
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Ithaka S+R US Faculty Survey 2012
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Putting Assessment into Action
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Outcomes Assessment in Physical Therapy Education
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Indiana University Southeast Assessment Handbook
Learner-centered assessment on college campuses : Shifting the focus from teaching to learning
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Classroom assessment techniques : A handbook for college teachers (2nd ed.)
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Assessment clear and simple : A practical guide for institutions, departments, and general education
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